Plain-language definition
An activation fee is a one-time charge for starting a service, account, line, feature, or plan.
Why it appears on a bill
It usually appears on the first bill after a new service begins or after a change that requires setup in the provider's system.
What to check
- Confirm when the service was activated.
- Check whether the fee was disclosed or waived.
- Look for duplicate activation fees.
- Ask for correction if the service was not activated as billed.