Plain-language definition
Balance forward is an amount from a prior bill that has been carried into the current statement.
Why it appears on a bill
It appears when a previous balance was unpaid, partially paid, adjusted, or not yet matched with a payment by the statement date.
What to check
- Compare it with your previous statement balance.
- Confirm all payments were applied.
- Check for credits or adjustments after the prior bill.
- Ask for an account ledger if the carried amount is unclear.