Plain-language definition
A discount is a reduction from a regular charge, often shown as a credit, promotion, bundle reduction, or loyalty amount.
Why it appears on a bill
It appears when the account qualifies for a promotion, negotiated rate, bundle, credit, or other reduction from the standard charge.
What to check
- Confirm the discount amount and duration.
- Check whether it is applied before or after taxes.
- Look for an expiry date.
- Compare the bill after the discount ends so the increase is expected.